In order to provide you with the highest standard of service our organization is required to collect personal information about each child and their parents/guardians before and during the course of a child's enrolment in our service. We are committed to protecting your privacy and we abide by the National Privacy Principles contained within the Privacy Act.

Privacy of your personal information is important to us and we conduct our service with respect and integrity.

What information do we collect, why and how it is used?

Basic details are usually contacted directly from the parents such as names, address, phone contacts, email but it is also necessary for staff to collect details regarding your child's name, date of birth, medical details, health, routines, likes & dislikes, all of which make up a personal profile.

All this information is vital in assisting us to provide the best individual care for your child and for processing payments. Some of the information we collect is to satisfy the services legal obligations under the relevant child care legislation.

Naturally, much of this information is of a personal nature and some of it might have to be regarded as 'sensitive' and not the sort of information that you would wish to have unnecessarily disclosed to others.

We assure you that:

This information will only be used by our child care professionals in order to deliver your child's care to the highest standards.

Information will not be disclosed to professionals outside of our centre without your permission.

You may ask to seek to access the information held about you and your child and we will provide access without undue delay.

This access might be inspection of your child's records or by providing copies of information.

We will take reasonable steps to ensure, at all times, that the details we keep about your family are accurate, complete and up to date.

Our staff are committed to respect these principles at all times.

If a student has a valid training requirement that involves the gathering of certain information pertaining to your child or family, the student must have written consent from you.

All privacy related comments, feedback or complaints should be directed to the Director.